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When The Customer Service Scares You Out of Shopping!

Last night I happened to enter a shop 5 mins before its closing time. The shop was all lighted up and in its entire splendor. I was quite inquisitive and impressed about the décor and the wares that the shop had and boy was I…

name shame, shame

Name Shame Game

Do you run an online business? Have you ever had a client ask you loads of questions about your service or product? Have you had the same customer show deep interest in your product only to leave the conversation abruptly telling you they are not…

Low Profits but Good Sales – Why does that happen?

Maybe you have just started your business and it is a low tide sweeping your business to dry land or your 5 year old business has suddenly been showing fewer figures than you were used to; it is a fact that all businesses see good…