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When The Customer Service Scares You Out of Shopping!

Last night I happened to enter a shop 5 mins before its closing time. The shop was all lighted up and in its entire splendor. I was quite inquisitive and impressed about the décor and the wares that the shop had and boy was I…

name shame, shame

Name Shame Game

Do you run an online business? Have you ever had a client ask you loads of questions about your service or product? Have you had the same customer show deep interest in your product only to leave the conversation abruptly telling you they are not…

Why Social Response Matters?

The other day I was reading a blog post and I liked it to the point where I thought I should leave a comment below it. It was just the right thing to do. And so I left one appreciative comment. Days went by. I…